Airtel Recruitment 2024

We are seeking a highly motivated and customer-centric Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for providing exceptional customer service to our valued customers, handling inquiries, resolving issues, and ensuring customer satisfaction. You will also be responsible for maintaining accurate records and reports, and providing feedback to management to improve customer service processes.

Airtel Careers

Responsibilities:

• Handle customer inquiries and complaints promptly and efficiently
• Provide accurate and helpful information to customers regarding Airtel products and services
• Resolve customer issues and escalate complex issues to the appropriate team
• Maintain accurate records and reports of customer interactions
• Provide feedback to management to identify and implement improvements to customer service processes
• Cross-sell and upsell Airtel products and services to customers
• Build rapport with customers and foster positive relationships