Airtel Recruitment

As a Back Office Executive, you will play a crucial role in supporting our core operations by ensuring smooth and efficient administrative tasks. You will be responsible for handling customer inquiries, managing data, and providing timely assistance to various departments. This is a great opportunity for individuals who are organized, have a strong work ethic, and are eager to learn and grow within a fast-paced environment.

Airtel Careers

Responsibilities:

Customer Support:
- Respond to customer inquiries via email, phone, or chat regarding account information, billing issues, service requests, and other concerns.
- Escalate complex issues to the designated team for resolution.
- Maintain accurate customer records and ensure timely updates.
Data Management:
- Enter, update, and verify data in various systems accurately and efficiently.
- Prepare reports and presentations based on assigned data.
- Maintain data integrity and confidentiality.
Administrative Tasks:
- Provide administrative support to other departments as needed.
- Manage and organize documents and files efficiently.
- Assist with other tasks assigned by the supervisor.