Big Basket Recruitment 2023

Do you have a knack for calming anxieties and turning frowns upside down? Do you thrive in a fast-paced environment where every interaction matters? If you're someone who loves helping people and making their grocery adventures smooth and delightful, then Big Basket's Help Desk team is calling your name!

Big Basket Careers

Responsibilities:

• Be the customer hero: Answer customer calls, emails, and chats with a smile (even if it's through your words!). Listen attentively, understand their concerns, and empathize with their challenges.
• Master the grocery maze: Become an expert on Big Basket's ins and outs – from order updates and product availability to payment options and return policies. Your knowledge is power to empower!
• Solve it like a pro: Think of yourself as a grocery puzzle solver! Use your problem-solving skills and Big Basket know-how to resolve issues efficiently and leave customers happy.
• Be the bridge: When needed, connect customers with the right departments or specialists to ensure their concerns get the attention they deserve.
• Spread the Big Basket love: Share your knowledge and positive attitude with fellow Help Desk heroes, fostering a collaborative and supportive team spirit.