Big Basket Recruitment 2023

Big Basket is looking for Customer Care Executives to join our growing team and help us provide world-class customer service. The ideal candidate will have a strong understanding of banking products and services, as well as a passion for helping people. You will be responsible for answering customer questions, resolving customer issues, and providing general banking assistance.

Big Basket Careers

Responsibility

• Answer customer questions and resolve customer issues in a timely and efficient manner
• Provide general banking assistance to customers, including information on products and services, account balances, and transaction history
• Escalate complex customer issues to the appropriate team
• Collect and document customer feedback
• Maintain accurate and up-to-date customer records
• Stay up-to-date on the latest Big Basket products and services