Big Basket Recruitment 2023

BigBasket is looking for a passionate and customer-oriented Customer Service Executive to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing first-level customer support to BigBasket customers, resolving their issues and concerns, and helping them to have a positive experience with our products and services.

Big Basket Careers

Responsibility

• Answer and resolve customer inquiries over the phone, email, and chat
• Provide information and advice on BigBasket products and services
• Escalate complex customer issues to the appropriate level of support
• Document and track customer interactions
• Maintain a high level of customer satisfaction