Big Basket Recruitment 2023

Big Basket is looking for a passionate and customer-oriented Customer Service Manager to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and leadership skills. You will be responsible for managing a team of customer service representatives and ensuring that Big Basket's customers have a positive and seamless experience.

Big Basket Careers

Responsibility

• Lead and manage a team of customer service representatives
• Develop and implement customer service policies and procedures
• Monitor and improve customer service metrics
• Resolve complex customer issues
• Represent Big Basket at customer-facing events
• Work with other departments to improve the overall customer experience