Big Basket Recruitment 2024

Get ready to dive into the bustling world of e-commerce at Big Basket! You'll be responsible for a variety of tasks, from data entry and document management to customer support and administrative assistance. Your dedication and accuracy will be key in keeping things running smoothly, allowing our front-line heroes to focus on delivering exceptional customer experiences.

Big Basket Careers

Responsibilities:

• Data Dynamo:
  • Accurately and efficiently process orders, invoices, and payments, ensuring seamless financial transactions.
  • Maintain customer and product information in our systems, keeping records organized and accessible.
  • Generate reports and handle data retrieval as needed, providing valuable insights for informed decision-making.
• Customer Champions:
  • Assist customers with order-related inquiries via email or phone, providing prompt and helpful responses.
  • Resolve concerns and handle basic account management tasks, ensuring customer satisfaction.
  • Communicate effectively with various internal teams to address customer needs holistically.
• Organizational Guru:
  • Manage physical and digital documents, maintaining filing systems and ensuring easy access.
  • Coordinate schedules and travel arrangements for team members when necessary.
  • Handle other administrative tasks assigned to you, contributing to a productive and efficient office environment.