Position title
Blinkit Jobs - Blinkit Careers - Customer Success Associate Post
Job Location
India
Remote work from: IND




Base Salary
USD12-USD20 Per hour
Qualifications

12th/Graduate

Employment Type
Full-time





Description

Blinkit Recruitment

Blinkit, a dynamic and rapidly growing e-commerce platform, is seeking a dedicated and customer-centric individual to join our team as a Customer Success Associate. At Blinkit, we are committed to revolutionizing the way people shop online, and we believe in fostering a collaborative and empowering work environment.

Blinkit Careers

Responsibilities:

  1. Customer Engagement and Relationship Building:
    • Engage with customers to understand their needs, address inquiries, and provide proactive support to enhance their overall experience.
    • Build strong, long-lasting relationships with customers by being a trusted point of contact, offering assistance, and ensuring timely issue resolution.
    • Collaborate with cross-functional teams to relay customer feedback and contribute to continuous improvement initiatives.
  2. Problem Resolution and Escalation Handling:
    • Efficiently handle customer escalations, addressing issues with empathy and professionalism to ensure customer satisfaction.
    • Analyze customer problems, identify root causes, and work collaboratively with internal teams to implement effective solutions.
    • Provide timely updates to customers on the status of their inquiries, maintaining transparency and managing expectations.
  3. Customer Success Advocacy:
    • Advocate for the customer within the organization, ensuring that customer feedback is incorporated into product development and service improvements.
    • Identify opportunities for upselling and cross-selling based on customer needs and preferences.
    • Contribute to the development of customer success strategies to drive customer retention and loyalty.

   

If You Want to Get Notifications about Various Jobs, Join our Telegram Channel Now and Get notified Daily about the Latest Jobs

Blinkit Jobs Near Me

Skills:

  1. Exceptional Communication Skills:
    • Proficient in verbal and written communication with the ability to convey information clearly and concisely.
    • Active listening skills to understand customer needs and concerns effectively.
  2. Problem-Solving Aptitude:
    • Strong analytical and problem-solving skills to address customer issues and provide effective solutions.
    • Ability to think critically and make decisions independently, prioritizing tasks in a fast-paced environment.
  3. Customer-Centric Mindset:
    • Genuine passion for customer success and a commitment to exceeding customer expectations.
    • Ability to empathize with customers, ensuring a positive experience throughout their journey with Blinkit.

   

If You Want to Get Notification about Various Jobs, Join our WhatsApp Channel Now and Get notified Daily about Latest Jobs

Important Links

Find the Link in Apply Now Button



Date posted
March 16, 2024
Valid through
August 31, 2024
Close modal window

Position: Blinkit Jobs - Blinkit Careers - Customer Success Associate Post

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.