Position title
BPO Executive Jobs In Airtel - Freshers Jobs - Airtel Job Change
Job Location
India
Remote work from: IND




Base Salary
USD15-USD20 Per hour
Qualifications

12th/Graduate

Employment Type
Full-time





Description

BPO Executive

As a BPO Executive at Airtel, you will be the voice of the company, interacting with customers across various channels. You will handle inquiries, resolve issues, provide product information, and go the extra mile to ensure customer satisfaction. Your role is crucial in building brand loyalty and driving positive customer experiences.

Airtel Careers

Responsibilities:

  • Provide exceptional customer service: Handle incoming calls, emails, and chats, effectively address customer concerns, and offer timely resolutions.
  • Be a product expert: Gain in-depth knowledge of Airtel's products and services, provide accurate information, and recommend suitable solutions.
  • Build trust and rapport: Listen actively, empathize with customer needs, and foster positive relationships through clear communication and personalized interactions.
  • Contribute to sales growth: Identify upselling and cross-selling opportunities, present product benefits clearly, and strive to exceed customer expectations.
  • Maintain accurate records: Document interactions, update customer information, and adhere to company policies and procedures.

   

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Airtel Jobs Near Me

Skills:

  • Excellent communication and interpersonal skills, both written and verbal.
  • Active listening and problem-solving skills with a customer-centric approach.
  • Strong ability to learn and adapt quickly to new information and systems.
  • Time management and organizational skills to efficiently handle multiple tasks simultaneously.
  • Positive and enthusiastic attitude with a commitment to exceeding customer expectations.

 

 

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Important Links

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Date posted
February 15, 2024
Valid through
August 31, 2024
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Position: BPO Executive Jobs In Airtel - Freshers Jobs - Airtel Job Change

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