Delhivery Recruitment 2023

Delhivery is looking for a passionate and customer-oriented Help Desk Specialist to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing first-line technical support to Delhivery customers, troubleshooting customer issues, and resolving customer complaints in a timely and professional manner.

Delhivery Careers

Responsibility

• Respond to customer inquiries and requests through phone, email, and chat
• Troubleshoot customer issues and provide technical support
• Resolve customer complaints in a timely and professional manner
• Document and track customer issues
• Escalate complex issues to the appropriate team
• Stay up-to-date on the latest Delhivery products and services