Position title
Flipkart Recruitment 2023 - Vacancy Job Alert - Customer Service Executive Post
Job Location
India
Remote work from: IND




Base Salary
USD10,000-USD19,500 Per month
Qualifications

12th , Graduate

Employment Type
Full-time





Description

Flipkart Recruitment 2023

In this fast-paced and dynamic role, you'll be the friendly voice and helping hand for our amazing Flipkart customers. You'll be the one they trust to navigate returns, track orders, answer product questions, and ensure their entire shopping journey is smooth and delightful.

Flipkart Careers

Responsibility:

  • Be the customer champion: Listen attentively to customer concerns, understand their needs, and empathize with their challenges.
  • Resolve issues efficiently: Utilize your problem-solving skills and knowledge of Flipkart policies and processes to find solutions that leave customers happy.
  • Communicate clearly and concisely: Provide accurate information, answer questions confidently, and explain complex topics in a way that's easy to understand.
  • Go the extra mile: Anticipate customer needs, offer proactive support, and personalize interactions to create lasting positive experiences.
  • Embrace continuous learning: Stay updated on Flipkart's latest offerings, promotions, and policies to provide the best possible service.




Flipkart Jobs Near Me

Skills

  • Excellent communication skills: Both written and verbal, with a knack for active listening and clear explanations.
  • Problem-solving abilities: A calm and analytical approach to untangling issues and finding creative solutions.
  • Empathy and emotional intelligence: The ability to connect with customers on a human level and understand their emotions.
  • Tech-savviness: Comfortable navigating various software platforms and systems for efficient customer support.
  • Team player: Works collaboratively with colleagues to ensure seamless resolution and knowledge sharing.
Important Links

Find the Link in Apply Now Button



Date posted
December 5, 2023
Valid through
March 31, 2024
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Position: Flipkart Recruitment 2023 - Vacancy Job Alert - Customer Service Executive Post

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