Groww Recruitment 2023

Groww is looking for a passionate and customer-oriented Customer Service Manager to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent leadership and management skills. You will be responsible for leading and managing a team of customer service representatives, developing and implementing customer service policies and procedures, and ensuring that Groww provides its customers with the highest quality of service possible.

Groww Careers

Responsibility

• Lead and manage a team of customer service representatives
• Develop and implement customer service policies and procedures
• Ensure that Groww provides its customers with the highest quality of service possible
• Monitor and analyze customer service metrics
• Identify and implement areas for improvement in customer service
• Train and develop customer service representatives
• Work with other departments to resolve customer issues and concerns
• Stay up-to-date on the latest customer service trends and technologies