HDFC Bank Recruitment 2023

HDFC Bank is looking for Front Desk Managers to join our growing team and help us provide exceptional customer service. The ideal candidate will have strong interpersonal and communication skills, as well as experience in managing a team and overseeing front desk operations. They will also be able to work independently and as part of a team to ensure that our customers have a positive experience at our branches.

Responsibility

• Oversee the daily operations of the front desk, including greeting and assisting customers, answering phones, and processing transactions.
• Manage and motivate a team of front desk staff.
• Ensure that all customer inquiries and complaints are handled promptly and efficiently.
• Maintain a clean and organized front desk area.
• Provide feedback and coaching to front desk staff on how to improve their customer service skills.