Instamojo Recruitment 2023

Instamojo is looking for a passionate and customer-oriented Help Desk Specialist to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing first-line technical support to Instamojo customers, troubleshooting their issues, and resolving their concerns in a timely and efficient manner.

Instamojo Careers

Responsibility

• Provide first-line technical support to Instamojo customers
• Troubleshoot customer issues and resolve their concerns in a timely and efficient manner
• Answer customer questions about Instamojo products and services
• Escalate complex issues to the appropriate team members
• Document and track customer interactions
• Collect and analyze customer feedback to identify areas for improvement