Jio Recruitment 2023-24

As a BPO Staff at Jio, you'll be the voice and helping hand for our diverse customer base. You'll handle a variety of interactions, from resolving queries and assisting with billing to offering product recommendations and building positive relationships.

Jio Careers

Responsibilities:

• Respond to customer inquiries via phone, email, and chat, providing prompt and accurate information.
• Troubleshoot and resolve customer issues related to Jio services, including billing, technical problems, and service upgrades.
• Proactively recommend additional services and packages that best suit customer needs, aiming for customer satisfaction and retention.
• Maintain accurate call logs and documentation, adhering to company policies and procedures.
• Contribute to a positive and collaborative team environment, actively participating in training and development opportunities.