Jio Recruitment 2023

Jio is looking for a Customer Support Analyst to join our growing team and help us provide our customers with the best possible support experience. The ideal candidate will have a strong understanding of customer service principles and experience in resolving customer issues. You will be responsible for providing customer support through various channels, such as phone, email, and social media. You will also be responsible for analyzing customer feedback and trends to identify areas for improvement.

Jio Careers

Responsibility

• Provide customer support through phone, email, and social media
• Resolve customer issues promptly and efficiently
• Escalate complex issues to the appropriate team members
• Analyze customer feedback and trends to identify areas for improvement
• Develop and implement customer service improvement initiatives
• Work with other customer support team members to ensure that customers receive the best possible support experience