Position title
Jio Recruitment 2023 - Job Alert - Help Desk Posts
Job Location
India
Remote work from: India




Base Salary
USD15,000-USD25,500 Per month
Qualifications

Graduate

Employment Type
Full-time





Description

Jio Recruitment 2023

We are seeking a highly motivated and customer-centric individual to join our team as a Help Desk Specialist. As a Help Desk Specialist, you will play a critical role in providing exceptional customer support to our valued Jio users. You will be responsible for handling customer inquiries, troubleshooting technical issues, and escalating complex cases to ensure timely resolution.

Jio Careers

Responsibilities:

  • Provide prompt and accurate responses to customer inquiries via phone, email, and chat.
  • Troubleshoot and resolve a wide range of technical issues related to Jio products and services.
  • Escalate complex cases to the appropriate team for further investigation and resolution.
  • Document customer interactions and maintain detailed records of all cases handled.
  • Stay up-to-date on the latest Jio products, services, and policies to provide accurate and consistent information to customers.




Jio Jobs Near Me

Skills:

  • Excellent communication and interpersonal skills with the ability to build rapport and empathize with customers.
  • Strong problem-solving and analytical skills to identify and resolve technical issues.
  • Proficient in using various customer service tools and software applications.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Adaptable and willing to learn new technologies and procedures.
Important Links

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Date posted
December 5, 2023
Valid through
March 31, 2024
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Position: Jio Recruitment 2023 - Job Alert - Help Desk Posts

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