Kotak Mahindra Bank Recruitment 2023

Kotak Mahindra Bank is looking for a passionate and customer-oriented Customer Experience Manager to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for developing and implementing strategies to improve the customer experience at your branch.

Kotak Mahindra Bank Careers

Responsibility

• Develop and implement customer experience strategies to improve customer satisfaction
• Monitor and analyze customer feedback to identify areas for improvement
• Work with other departments to resolve customer issues and complaints
• Train and coach customer service staff on how to provide excellent customer service
• Measure and report on customer experience metrics