Kotak Mahindra Bank Recruitment 2023

Kotak Mahindra Bank is looking for a passionate and customer-oriented Customer Service Manager to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and leadership skills. You will be responsible for managing the customer service team at your branch and ensuring that all customers receive a superior experience.

Kotak Mahindra Bank Careers

Responsibility

• Lead and motivate the customer service team to achieve high standards of customer satisfaction
• Develop and implement customer service strategies and procedures
• Monitor and improve the customer service process
• Resolve customer complaints and issues in a timely and efficient manner
• Build and maintain relationships with key customers
• Represent the bank at customer events and functions