Kotak Mahindra Bank Recruitment 2023

Kotak Mahindra Bank is looking for a passionate and customer-oriented Help Desk representative to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing first-line customer support to Kotak Mahindra Bank customers, resolving their issues, and escalating complex issues to the appropriate team.

Kotak Mahindra Bank Careers

Responsibility

• Answer customer questions and concerns about Kotak Mahindra Bank products and services
• Troubleshoot and resolve customer issues
• Escalate complex issues to the appropriate team
• Provide general customer service support, such as opening accounts, processing transactions, and updating account information
• Maintain a customer-centric focus and strive to provide a positive customer experience