Kotak Mahindra Bank Recruitment 2023

Kotak Mahindra Bank is looking for a passionate and experienced Team Leader to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent leadership and customer service skills. You will be responsible for leading and mentoring a team of customer service representatives, ensuring that they provide a superior customer experience.

Kotak Mahindra Bank Careers

Responsibility

• Lead and mentor a team of customer service representatives
• Develop and implement team goals and objectives
• Monitor and evaluate team performance
• Provide training and coaching to team members
• Resolve customer issues and complaints in a timely and professional manner
• Ensure that team members are adhering to bank policies and procedures
• Collaborate with other departments to ensure that customer needs are met