Meesho Recruitment 2023-24

At Meesho, we're not just selling products, we're transforming lives. We believe in making e-commerce accessible and affordable for everyone, and our BPO Staff play a critical role in bridging the gap between customers and sellers. As a BPO Staff, you'll be the voice of Meesho, guiding customers through their journey, resolving their queries with a smile, and ensuring a smooth and satisfying experience.

Meesho Careers

Responsibilities:

• Customer Champion:
  • Answer customer calls and emails, addressing their questions, concerns, and complaints with empathy and patience.
  • Provide accurate and clear information about Meesho's products, services, and policies.
  • Help customers navigate the platform and troubleshoot any technical issues they might encounter.
• Resolution Rockstar:
  • Actively listen to customer concerns and identify the root cause of their problems.
  • Work collaboratively with relevant teams to find solutions and ensure customer satisfaction.
  • Maintain detailed records of customer interactions and follow up on resolutions effectively.
• Team Player Extraordinaire:
  • Foster a positive and collaborative work environment within the BPO team.
  • Share knowledge and best practices with colleagues, supporting each other's growth.
  • Embrace continuous learning and adapt to new processes and technologies readily.