Meesho Recruitment 2024

As a Customer Service Executive at Meesho, you'll be the frontline hero for our vibrant community of buyers and sellers. You'll be the voice of Meesho, providing prompt and efficient support, addressing concerns, and ensuring every interaction is smooth and positive. Your dedication and empathy will be instrumental in building trust and loyalty within our growing customer base.

Meesho Careers

Responsibilities:

• Respond to customer inquiries across various channels (phone, email, chat) promptly and efficiently.
• Troubleshoot and resolve customer issues related to orders, deliveries, payments, and platform usage.
• Provide clear and concise explanations of Meesho policies and procedures, ensuring customer understanding.
• Go the extra mile to exceed customer expectations, building lasting positive relationships.
• Collect and analyze customer feedback, identifying areas for improvement and informing product and service development.
• Maintain accurate records of customer interactions and resolutions, adhering to internal guidelines.