Position title
Meesho Recruitment 2024 - Job Alert - Help Desk Staff Post
Job Location
India
Remote work from: IND
Base Salary
USD12,000-USD19,500 Per month
Qualifications
12th/Graduate
Employment Type
Full-time
Description
Meesho Recruitment 2024
Then join Meesho, India's leading reselling platform, as a Help Desk Staff! This exciting opportunity welcomes freshers like you to step into the heart of Meesho's support system, answer sellers' questions, resolve their concerns, and be the champion who guides them towards success.
Meesho Careers
Responsibility :
- Help Hero: Understand sellers' concerns through various channels (phone, email, chat), actively listen, and provide accurate and timely solutions.
- Knowledge Navigator: Navigate Meesho's platform and policies like a pro, guiding sellers through onboarding, listing products, using features, and resolving technical issues.
- Empathy Champion: Build rapport with sellers, understand their unique challenges, and offer empathetic support and encouragement to keep them motivated.
- Data Detective: Analyze help desk trends and feedback to identify recurring issues and opportunities for improvement in Meesho's seller experience.
- Team Player: Collaborate effectively with colleagues across departments, from seller onboarding to tech support, to ensure seamless resolution of seller concerns.
Hiring organization
Date posted
January 5, 2024
Valid through
August 31, 2024
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