Position title
Meesho Recruitment 2024 - Job Alert - Help Desk Staff Post
Job Location
India
Remote work from: IND




Base Salary
USD12,000-USD19,500 Per month
Qualifications

12th/Graduate

Employment Type
Full-time





Description

Meesho Recruitment 2024

Then join Meesho, India's leading reselling platform, as a Help Desk Staff! This exciting opportunity welcomes freshers like you to step into the heart of Meesho's support system, answer sellers' questions, resolve their concerns, and be the champion who guides them towards success.

Meesho Careers

Responsibility :

  • Help Hero: Understand sellers' concerns through various channels (phone, email, chat), actively listen, and provide accurate and timely solutions.
  • Knowledge Navigator: Navigate Meesho's platform and policies like a pro, guiding sellers through onboarding, listing products, using features, and resolving technical issues.
  • Empathy Champion: Build rapport with sellers, understand their unique challenges, and offer empathetic support and encouragement to keep them motivated.
  • Data Detective: Analyze help desk trends and feedback to identify recurring issues and opportunities for improvement in Meesho's seller experience.
  • Team Player: Collaborate effectively with colleagues across departments, from seller onboarding to tech support, to ensure seamless resolution of seller concerns.




Meesho Jobs Near Me

Skills :

  • Excellent communication and interpersonal skills, with the ability to build rapport and explain complex information in a clear and concise manner.
  • Strong problem-solving and analytical skills, with the ability to identify the root cause of issues and recommend appropriate solutions.
  • Empathy and patience, with a genuine desire to understand and support sellers during their Meesho journey.
  • Proficiency in using computers and the ability to learn new software and tools quickly.
  • A positive and proactive attitude, with a strong work ethic and commitment to providing excellent customer service.
Important Links

Find the Link in Apply Now Button



Date posted
January 5, 2024
Valid through
August 31, 2024
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Position: Meesho Recruitment 2024 - Job Alert - Help Desk Staff Post

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