Meesho Recruitment

As a BPO Executive at Meesho, you'll be the friendly voice and helpful hand guiding our users through their Meesho journey. You'll handle a variety of customer inquiries, providing clear and timely resolutions and ensuring their satisfaction. This role is ideal for a recent graduate or someone with 1-2 years of experience seeking a career in a fast-paced and rewarding customer service environment.

Meesho Careers

Responsibility:

• Be the bridge for our users: Address customer inquiries and concerns through various channels (phone, email, chat) with courtesy and empathy.
• Become a problem-solving pro: Understand customer needs, identify root causes of issues, and provide effective solutions, ensuring their satisfaction.
• Embrace the knowledge hub: Stay updated on Meesho products, services, and policies, offering accurate and helpful information to users.
• Go the extra mile: Build rapport with customers, exceed expectations, and contribute to their positive Meesho experience.
• Collaborate for success: Work effectively with colleagues in different teams to ensure seamless resolution of customer queries.

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