Position title
Meesho Recruitment - Jobs Alert - Freshers Jobs - BPO Staff Posts
Job Location
India
Remote work from: IND




Base Salary
USD12-USD19 Per hour
Qualifications

12th/Graduate

Employment Type
Full-time





Description

Meesho Recruitment

We are seeking energetic and customer-centric BPO Staff members to join our dynamic team. In this role, you will play a crucial role in supporting our customers, resolving their inquiries, and ensuring their satisfaction.

Meesho Careers

Responsibility :

  • Customer Support:
    • Respond to customer inquiries and complaints through various channels, including phone, email, and chat.
    • Provide accurate and helpful information to customers regarding Meesho's policies, products, and services.
    • Resolve customer issues efficiently and strive to exceed their expectations.
  • Order Management and Tracking:
    • Assist customers with placing orders and tracking their progress.
    • Handle issues related to orders, such as cancellations, returns, and refunds.
    • Maintain accurate records and document customer interactions effectively.
  • Data Entry and Reporting:
    • Enter customer data accurately into our systems.
    • Generate reports and analyze data to identify trends and areas for improvement.
    • Contribute to continuous improvement of BPO processes and procedures.




Meesho Jobs Near Me

Skills :

  • Communication and Interpersonal Skills:
    • Excellent written and verbal communication skills.
    • Ability to listen actively, empathize with customers, and communicate effectively in a professional manner.
    • Strong problem-solving and conflict resolution skills.
  • Technical Skills:
    • Proficient in computer software and various communication channels (phone, email, chat).
    • Ability to learn new technologies quickly and adapt to changing workflows.
    • Strong attention to detail and accuracy.
  • Customer Service Focus:
    • Passionate about providing exceptional customer service and exceeding customer expectations.
    • Strong work ethic and a commitment to delivering high-quality service.
    • Ability to work independently and as part of a team.
Important Links

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Date posted
January 26, 2024
Valid through
August 31, 2024
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Position: Meesho Recruitment - Jobs Alert - Freshers Jobs - BPO Staff Posts

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