Position title
Nestle Recruitment - Job Alerts - Freshers Jobs - Customer Success Manager Posts
Job Location
India
Remote work from: IND




Base Salary
USD12-USD20 Per hour
Qualifications

Graduate

Employment Type
Full-time





Description

Nestle Recruitment

Nestlé, a global leader in food and beverage, is seeking a dynamic and customer-centric individual to join our team as a Customer Success Manager (CSM). As a CSM, you will play a crucial role in ensuring the long-term success and satisfaction of our customers by building strong relationships, providing ongoing support, and advocating for their needs within the organization. If you are passionate about customer success, thrive in a fast-paced environment, and have a knack for building rapport, we want to hear from you!

Nestle Careers

Responsibilities:

 

  • Partner with customers to understand their business objectives, challenges, and needs
  • Develop and implement personalized customer success plans, aligned with each customer's unique goals
  • Proactively identify and address potential customer issues, preventing churn and maximizing customer satisfaction
  • Provide ongoing support and guidance to customers, ensuring they are fully equipped to utilize Nestlé's products and services effectively
  • Track and measure customer satisfaction metrics, identifying areas for improvement and driving customer loyalty
  • Advocate for customer needs within the organization, ensuring their feedback is incorporated into product development and service enhancements
  • Build and maintain strong relationships with customers, fostering trust and confidence in Nestlé's commitment to customer success




Nestle Jobs Near Me

Skills :

  • Strong customer focus with a passion for delivering exceptional customer experiences
  • Excellent communication and interpersonal skills with the ability to build rapport and trust with diverse customers
  • Problem-solving and analytical skills to identify and resolve customer issues effectively
  • Ability to work independently and as part of a team, collaborating effectively with cross-functional teams
  • Strong understanding of customer relationship management (CRM) principles and tools
  • Proficient in MS Office Suite and customer success management software
Important Links

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Date posted
January 26, 2024
Valid through
August 31, 2024
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Position: Nestle Recruitment - Job Alerts - Freshers Jobs - Customer Success Manager Posts

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