PharmEasy Recruitment 2023

PharmEasy is looking for a passionate and customer-oriented Customer Service Manager to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and leadership skills. You will be responsible for leading and managing a team of customer service representatives, ensuring that they provide a superior customer experience to all PharmEasy customers.

PharmEasy Careers

Responsibility

• Lead and manage a team of customer service representatives
• Develop and implement customer service policies and procedures
• Monitor and measure customer satisfaction metrics
• Identify and resolve customer issues and complaints
• Work with other departments to improve the customer experience
• Stay up-to-date on the latest trends and best practices in customer service