Razorpay Recruitment 2023

Razorpay is looking for a passionate and customer-centric Customer Service Manager to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent leadership and people skills. You will be responsible for managing and leading a team of customer service representatives, developing and implementing customer service strategies and processes, and ensuring that Razorpay customers receive the highest quality of service.

Razorpay Careers

Responsibility

• Manage and lead a team of customer service representatives
• Develop and implement customer service strategies and processes
• Ensure that Razorpay customers receive the highest quality of service
• Monitor customer satisfaction metrics and identify areas for improvement
• Work with other departments within Razorpay to resolve customer issues and improve the customer experience