TCS Recruitment 2023-24

TCS is looking for a motivated and customer-oriented Email Support Specialist to join our growing team. The ideal candidate will have excellent written communication and customer service skills, as well as the ability to work independently and as part of a team. You will be responsible for providing email support to TCS customers, including but not limited to:

TCS Careers

Responsibilities

• Respond to customer emails in a timely and professional manner
• Accurately and efficiently troubleshoot and resolve customer issues
• Provide clear and concise information and support on TCS products and services
• Escalate complex issues to the appropriate team
• Monitor and track customer satisfaction metrics