TCS Recruitment 2023

Tata Consultancy Services (TCS) is looking for passionate and customer-oriented Customer Care Associates to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing a personalized and exceptional experience to TCS customers, from the moment they contact us to the moment their issue is resolved.

TCS Careers

Responsibilities

• Handle customer inquiries and requests via phone, email, and chat
• Resolve customer issues and complaints in a timely and professional manner
• Provide accurate and up-to-date information about TCS products and services
• Escalate complex issues to the appropriate team for further resolution
• Collect and analyze customer feedback to identify areas for improvement