TCS Recruitment 2024

TCS is looking for a motivated and customer-oriented Help Desk Worker to join our growing team. The ideal candidate will have excellent technical and communication skills, and be able to provide first-line support to TCS employees and customers. You will be responsible for troubleshooting and resolving technical issues, providing information and guidance, and escalating complex issues to the appropriate team.

TCS Careers

Responsibilities

• Respond to and resolve technical support requests via phone, email, and chat
• Troubleshoot and diagnose hardware and software problems
• Provide information and guidance on TCS products and services
• Escalate complex issues to the appropriate team
• Document and track all support requests and resolutions