Udaan Recruitment 2023

Udaan is looking for a passionate and customer-oriented Help Desk to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing first-level technical support to Udaan's customers and resolving their technical issues.

Udaan Careers

Responsibility

• Provide first-level technical support to Udaan's customers over the phone, email, and chat
• Troubleshoot and resolve technical issues related to Udaan's products and services
• Document and track customer issues and resolutions
• Escalate unresolved issues to the next level of support
• Maintain a knowledge base of technical solutions and best practices