Wipro Recruitment 2023

Are you a fresh graduate eager to embark on a career in customer service and develop your professional skills in a dynamic environment? Wipro is seeking Customer Service Trainees who are passionate about delivering exceptional customer experiences and are committed to growing their careers. As a Customer Service Trainee, you will have the opportunity to work with a global leader in technology and join a team dedicated to providing top-notch service to our clients. This role is designed for recent graduates and offers an excellent platform to start your career in the customer service field.

Wipro Careers

Responsibilities:

1. Customer Support: Provide prompt and courteous customer support by addressing inquiries, resolving issues, and delivering accurate information via various communication channels, including phone, email, and chat.
2. Problem Solving: Analyze and troubleshoot customer concerns effectively, demonstrating a keen problem-solving ability to ensure customer satisfaction and issue resolution.
3. Product Knowledge: Continuously update and expand product knowledge to ensure you can provide accurate and up-to-date information to customers, helping them make informed decisions.